Returns and Refunds
At KyaCay customer satisfaction is our priority and we understand sometimes returns are necessary
Returns Policy
We will accept any returns within 30 days as long as they are being returned in the condition they were received.
If you would like to inquire about a return please email us at kyacay22@gmail.com or use our contact form
Return Shipping
Customer will be responsible for return shipping fees, unless the return is due to a mistake by KyaCay or shipping company.
Returns can be sent to :
KyaCay - Returns
206 Agawa Rd.
Highland Lakes, NJ 07422
* If provided an RMA# please place it on, or inside the box
Refund Process:
Once the item/items are received a refund will be processed to your original payment method
Depending on your bank the refund could take 5-7 business days to show on your statement once refund is processed